“Spenser has been such a huge asset to our team! She came in and hit the ground running from day 1 - literally! Spenser joined a new client partner kickoff meeting her first week on board, and seamlessly became an integral leader for that account’s success. She is skilled in her discipline, and also in working with others. She remains calm and productive under pressure. An active listener, Spenser is able to calibrate the inputs she receives with her experience to frame her recommendations in ways that are readily understood by non-native UX speakers. She is nimble and responsive to feedback, eagerly accepting notes as opportunities to strengthen the outcome. She is solution-oriented and fully accountable for the quality of her work product. Spenser, I’m so glad we had the opportunity to work together!”

“Spenser has been an absolute joy to work with during my time at GN Hearing first as a Software Product Owner, and more recently as a Software Product Manager. As a PO she was diligent about ensuring my deliverables were not only delivered in a timely manner but also that they were clear and always went above and beyond to explain any questions the software developers or I had regarding implementation. More recently as a PM, I’ve been able to see firsthand her ability to coordinate, facilitate and produce concepts to actual delivery items is some of the finest I’ve seen in my 10+ years of being in the hearing healthcare industry. While I can’t say what we’ve been recently been working on, I’m so thrilled and thankful that she spearheaded this newest endeavor for our company as I know our end users are going to be dazzled.

11/10 would recommend Spenser for any Ux position, but in particular for something with a leadership/senior aspect as she has shown that she is more than qualified to handle a position of that nature - her skills would be underutilized otherwise.”

“Augmenting the value that breakthrough technology brings to the end user is a hallmark of a competent user experience designer and this is precisely what Spenser brought on the table in the projects I have worked on together with her. Led by her talented skills on user research , Spenser convened complex user research with a large group of stakeholders in an otherwise excruciating transformative setting and came winning by delivering flows at cross section of business , technology and user experience.

A charming personality with a natural flair to engage people , I recommend Spenser to any organization which has a progressive and collaborative engineering department looking for a performing and seasoned designer.”

“I worked with Spenser throughout the 7 years we both worked at GN, and her impact cannot be overstated. I work on a team of audiologists that, prior to her introduction, had little to no experience with UX or functional design concepts. Not only was Spenser instrumental in educating our team about UX and functional design, but she did so in an open, accessible way that drew on our experiences to help us engage in the material. She routinely facilitated workshops and brainstorming sessions that were non-judgemental and inviting, opening up a team of research-minded healthcare providers to think creatively about the way we work and the software we use and how to improve it. Her workshops were highly regarded and well attended in large part because of her approach, authenticity and willingness to engage with attendees. One of her unique talents was taking the ideas and thought trains generated during these workshops and translating them into high quality designs and workflows that brought the ideas to life in meticulous, thoughtful, and elegant ways. Simply put, hire her!”

“I have had the pleasure of working with Spenser on a couple of occasions, most recently on a big internal project with me as lead architect where user friendliness had an even higher importance than usual. As always, she was extremely dedicated and very systematic, being excellent both in understanding the technical issues and the many different users’ mind sets and needs.
On previous occasions I have seen her be the driving force for the introduction of a proper, well designed library of GUI elements for use in our main desktop application.
In general, Spenser has a lot of drive and energy, is very open and inviting, giving full attention to both details and the big picture.”